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Frequently Asked Questions

What are the office hours?

Escape to Blue Ridge reservationists are available 7 days a week, 8 a.m. - 8 p.m. EST.

How do I make a reservation?

1) First, view cabin availability: http://www.escapetoblueridge.com/cabins/availability.php.

2) Next, make your reservation: http://www.escapetoblueridge.com/reservations/.

Or just speak to one of our friendly reservationists by calling 866-618-2521.

Do I need to sign a Cabin Rental Agreement?

Yes. Before we can complete your reservation, you must sign and return the Cabin Rental Agreement found here or on our reservation page.

When is check-in and check-out?

Check-in time: 3 p.m. Check-out time: 10 a.m.

What are your cabin rental rates?

Our North GA cabin rentals have flat nightly and discounted weekly rates, excluding certain holidays (noted below). Rental rates start at $149/night. Rates are based on cabin size, location, views and amenities. You can view each cabin’s nightly and weekly rates by clicking on “Cabin Listings” in the left navigation bar. Rates are listed within each cabin description.

Our discounted weekly rate includes the sixth night free (even during holidays).

Why do I have to pay for extra guests?

Our website lists the starting nightly rate which covers up to four (4) guests. We feel that two (2) people should not have to pay the same as a family of six. This rate scale is standard practice in the vacation rental industry. The additional guest fee covers the additional wear and tear on the cabin as well as supplies, utilities, laundry and cleaning. Children under one year of age stay free.

Do you charge holiday rates and require minimum stays during holidays?

During peak seasons or holidays, we require a three or four-night minimum. On certain holidays, we have a $50/night rate increase. The following schedule explains our current seasonal rate policies:

  • MLK Day: Three-night minimum with no rate increase if it falls on a weekend.
  • Valentine’s Day: Three-night minimum with no rate increase if it falls on a weekend.
  • Presidents’ Day: A three-night minimum with no rate increase.
  • Memorial Day: A three-night minimum with no rate increase.
  • Mid-June: A three-night minimum when staying over a weekend.
  • July to Mid-August: A four-night minimum when staying over a weekend.
  • Independence Day: A four-night minimum with no rate increase.
  • Labor Day: A three-night minimum with no rate increase.
  • October to Mid-November: A three-night minimum when staying over a weekend.
  • Thanksgiving, Christmas and New Year’s: A $50 night increase per night with a four night minimum.

May I bring my pet to my rental cabin?

Escape to Blue Ridge has many pet-friendly cabins. Each is designated “pet friendly” in the cabin description. You may also find these cabins on the Cabin Search page. We charge an additional daily rate of $15 per day per pet with a maximum of two pets.

We also have many “people only” cabins for guests who prefer properties that do not allow pets.

How and when do I pay for my reservation?

Each reservation must be paid in full 30 days before check-in or when you make your reservation – if you call within the 30-day period. We accept personal checks (must clear our bank before crediting your reservation), money orders, cashier’s checks, travelers cheques, Visa, MasterCard, Amex and Discover cards.

What supplies are provided in each cabin?

Each of our North Georgia vacation rental cabins includes:

  • Free Wi-Fi
  • Professionally cleaned and pressed luxurious linens and towels
  • A starter supply of paper products, trash bags, shampoo, conditioner, dish and dishwasher detergent
  • Fully-equipped kitchens for preparing and serving meals

What should we bring?

We suggest you bring personal grooming items, groceries and the items below:

  • Insect repellent (summer)
  • Duraflame logs for wood-burning fireplaces only
  • Medicines (aspirin, ibuprofen, first aid kit, etc.)
  • Beach towels (for summer excursions to Lake Blue Ridge)

If you’re enjoying a lengthy stay, you may want to bring:

  • Additional hand soap and shampoo
  • Toilet paper
  • Paper towels
  • Coffee filters
  • Laundry detergent
  • Entertainment items (DVDs, CDs, books, board games, playing cards, puzzles)

What is the Guest Services Fee?

The Guest Services Fee includes:

  • Accidental Damage Protection Coverage - up to $500.00 for unintentional damage to the cabin. (See item #6 on Guest Rental Agreement.)
  • Reservation and Credit Card Processing
  • After-Hours Emergency Service
  • Free Lock-Out Visit
  • Concierge Services

The $23.00/day non-refundable Guest Service Fee is required for all reservations. This fee is capped at a maximum 7 day rate of $161.00.

What is the Accidental Damage Protection and how does it work?

The Guest Services Fee includes Accidental Damage Protection. This protects guests from incurring costs for unintentional and incidental damage to the rental cabin and its contents if it is reported by the guest during their stay. Protection doesn’t exceed the amount of coverage purchased. Accidental Damage Protection includes coverage up to $500.00. As a guest occupying an Escape to Blue Ridge property and covered under this plan, you are not obligated to pay for accidental damage (up to $500.00) to the property owner’s covered personal property located within the rental property that you occupy.

If I accidentally break something am I automatically covered by the Accidental Damage Protection?

No. As a guest, you MUST REPORT any damage at the property during your stay to qualify for full coverage. If damage is discovered by our Property Inspectors after your departure, the Accidental Damage Protection will be denied. Please report any damage if it occurs.

Do you charge taxes on your vacation rentals?

Yes. Escape to Blue Ridge is required by law to charge local and state sales tax, at the prevailing rate on each reservation.

Do you offer Travel Insurance?

Travel insurance is available at 6.95% of your total reservation amount. We offer insurance through CSA Travel Protection. Travel insurance must be purchased prior to your final payment. We STRONGLY RECOMMEND that you purchase insurance if you have concerns about a possible interruption or cancellation of your trip. Insurance payment is taken when your reservation is processed. For coverage information, please contact CSA Travel Protection at 1-866-999-4018 and reference plan code 330CSA. Travel Insurance Brochure (PDF)
Travel Insurance Coverage Information

How do I get directions to the cabin?

You will be emailed or mailed directions and specific property information such as gate and/or alarm codes 10 days before your arrival or after your full payment has been received.

Are the cabins close to one another?

Many of our cabins are within walking distance of each other. Others are in more remote, private locations. You’ll find this information under the Amenities section of each cabin description. If you have a specific question, please call our reservation office. Our team will be happy to answer your questions.

Where are the cabins located?

Our rental cabins are located throughout Fannin, Gilmer and Union counties. You may search for rental cabins by location.

Fannin County areas: Aska Adventure Area, Blue Ridge, Cohutta Wilderness, Lake Blue Ridge, Mineral Bluff, Morganton

Gilmer County areas: Cherry Log, Ellijay

Union County areas - Blairsville, Lake Nottely

Are there age restrictions for cabin rentals?

Yes. We accept reservations from responsible adults age 25 or above. Guest(s) who initiate the rental are responsible for all other guest(s) during their cabin stay.

What if we have a problem at the cabin?

The Escape to Blue Ridge team is available to guests 24 hours a day, 365 days a year. The on-call service number is provided with your cabin directions.

Can I check-in to my cabin without coming to your office?

Yes. You can go straight to your cabin to begin your mountain vacation! Our cabins have a keyless entry system. Your cabin access code is provided with your directions.

Do you offer gift certificates?

Yes. Escape to Blue Ridge gift certificates are a thoughtful way to show your appreciation for family, friends and business associates. To purchase a gift certificate, call 866-618-2521 or 706-413-5321.

Do you have a No Smoking Policy?

SMOKING IS NOT PERMITTED INSIDE ANY PROPERTY OR IN HOT TUBS!!! Smoking is only permitted outside. Cigarette butts must be disposed of in ash trays or designated areas. There is a $500.00 fine (or more, depending on circumstances) when smoking is discovered inside a cabin, hot tub or for littering. ALL CIGARETTE BUTTS MUST BE FULLY EXTINGUISHED, BAGGED AND PLACED IN THE OUTSIDE TRASH CAN.

What should I drive or can I tow a trailer to the cabin that I have rented?

Many of our cabins are on gravel roads. A few cabins are best accessed by front wheel or four wheel drive. You’ll find this information in the cabin descriptions amenities list or you may call our office for information.

Will my cell phone work at the cabin?

Cell phone service can be sporadic in the mountains. Most of our cabins have cell phone coverage. You may also make local calls from your cabin phone. If you wish to make long distance calls from your cabin phone, please bring a prepaid calling card.

Are there grocery stores in the area?

There are several grocery stores and some specialty food stores nearby.

What happens if I leave something at the cabin?

If you or your guest(s) accidentally leave a personal item in the cabin, please contact us as soon as possible. If we discover something left behind, we will make every effort to contact you and make arrangements to return the item(s). During our busier seasons, it may take up to 14 days to return certain items. The charge for returning items is $35 plus shipping and handling.

Can you purchase alcohol in the area?

Packaged beer and wine may be purchased in Blue Ridge, GA, and in most surrounding towns. Several Blue Ridge restaurants serve alcohol by the drink. Alcohol may be purchased at liquor stores in Ellijay, GA or Murphy, NC. Both are about 25 minutes from Blue Ridge.

Is firewood provided at the cabin?

Firewood is provided for cabins with wood burning fireplaces inside or outside (on porches, etc.) Firewood is not provided for outdoor fire pits. Firewood can be purchased at local convenience stores, grocery stores and at times, from roadside vendors. Do not cut wood surrounding the cabin. ABSOLUTELY NO LIQUID ACCELERANTS ARE ALLOWED. Liquid accelerants are extremely dangerous to you and our properties. Guests may be fined if an accelerant is used.

We recommend that you bring Duraflame® fire logs to help start harder woods.

What is there to do in and around Blue Ridge, GA?

There’s so much to see and do in Blue Ridge, Georgia! Several pages of this website discuss activities and attractions. For more information, visit North Georgia Mountains Activities or speak with one of our knowledgeable reservationists at 866-618-2521.

We want your stay in our Blue Ridge cabin rentals to live up to your expectations. Please contact us at 866-618-2521 or by email if you have questions or concerns.

Escape to Blue Ridge offers North Georgia Cabin Rentals and Blue Ridge Cabin Rentals. Located in Blue Ridge, GA,
near Lake Blue Ridge and the Aska Adventure Area. We provide a great luxury cabin experience.